Privacy Policy
Last updated: Jan 2024
Our commitment
We value your privacy. Hoocta handles your data transparently and responsibly. We only collect what is necessary to provide the service and never sell your personal data to third parties.
1. What we collect
We collect:
- Account: email and username for login and notices
- Usage: counts and frequency to improve the service
- Uploaded videos (deleted within 24h after processing)
- Technical: IP, browser for security/compatibility
We do not store your card details; payments are processed by trusted providers.
2. How we use data
We use your data to:
- Provide and improve video generation
- Send service notifications (opt-out available)
- Handle requests and feedback
- Prevent fraud and ensure security
- Comply with legal requirements
3. Storage & security
Retention: Uploaded videos are removed within 24h after processing. Generated assets are kept for 30 days for download. Account data is deleted within 30 days after deletion.
Security: We use industry-standard encryption and secure infrastructure. Access is restricted to necessary personnel and audited regularly.
4. Cookies
We use essential cookies to:
- Keep you signed in
- Remember preferences
- Analyze usage (anonymous)
You can manage cookies in your browser. Disabling cookies may affect features.
5. Third-party services
We use these services:
- Cloud storage for temporary video files
- Payment processors for billing
- Email service for notifications
Partners have their own privacy policies. We select reputable vendors and require data protection.
6. Your rights
You can:
- Access what we store about you
- Correct inaccuracies
- Delete your account/data
- Export your data
- Unsubscribe from emails
Contact support to exercise these rights.
7. Children
Our service is for users 18+. We do not knowingly collect children’s data and will delete related accounts if discovered.
8. Updates
We may update this policy. We will notify you of material changes by email. Continued use means acceptance.
9. Contact
For privacy questions:
Email: privacy@hoocta.com
We usually respond within 48 hours.